How to Choose the Right Airbnb Cleaner in the UK

For UK Airbnb hosts, the cleaner is often the only person who sees the property between guests. Picking the wrong partner can mean bad reviews, refunds and a lot of manual chasing.

1. Look for short-term rental experience, not just domestic cleaning

Domestic cleaning and turnover cleaning are not the same job. You need someone who understands check-in photos, linen changes, consumables and tight time windows.

2. Ask about checklists and photo proof

• Do they follow a written checklist for every visit?
• Can they send you photos after each clean without you reminding them?
• How do they record issues (damage, missing items, maintenance problems)?

3. Clarify response times and backup

Things will go wrong eventually: traffic, illness, overbookings. You need clear SLAs and a backup plan for peak weekends.

HostMate was built to standardise all of this for UK hosts. Instead of managing multiple freelancers by hand, you can centralise bookings and photo proof in one place.